Data storage
We collect the domain and IP address of all visitors to the ConnectAV site. This information does not identify you as an individual, but only the computer that is being used to view the site. The data is used for statistical analysis to help us improve our service to you. We do not link this data with any personal information collected through the site (see data collection and use). We do not use cookies on the ConnectAV website.

Data collection and use
On occasion, you will be asked to submit personal information about yourself (eg name and e-mail address etc) in order to receive or use services via our website. Such services include product or services enquiries and requests for information about ConnectAV’s work. By entering your details in the fields requested, you enable ConnectAV to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Any information you provide will never be supplied to anyone outside ConnectAV without first obtaining your consent, unless we are obliged or permitted by law to disclose it. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with relevant data protection legislation.

Access to your personal data
To enquire about accessing your personal data, or if you have any questions relating to ConnectAV's data privacy policy, please contact: ConnectAV Ltd, Data Protection Officer, 2a Alton House Office Park, Gatehouse Way, Aylesbury, Bucks, HP19 8YF. Please note that we charge a £10 administration fee for such information requests.